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HOW TO PURCHASE EBOOKS

 

  • Purchase Online: eBooks are listed for purchase alongside the physical textbook options on our website. These are the "Digital" option shown and some may have a specified timeframe (60 days, 180 days, etc.) or others will be labeled as "Lifetime." Once your purchase is made, you will receive a confirmation e-mail with access instructions or you may follow the steps found on this page.
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  • Purchase In-Store: If you are interested in purchasing your eBook in-store, please visit our Valet Counter and a staff member can assist you. Once the eBook is purchased at the register, a receipt with an Access Code will be printed. You may then access your eBook following the steps listed on this page.
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  • eBook Refunds: eBook refunds are based upon whether or not the title has been activated, the amount accessed/printed, and the date purchased. (NOTE: access/printing restrictions are set by individual publishers and NOT the UStore.) If you would like to request an eBook refund, please contact [email protected] and provide your order number and the title(s) you would like refunded.

 

HELPFUL EBOOK VIDEOS

 

Ordering VitalSource eBooks Online

 

Getting Started with VitalSource Bookshelf

 

RedShelf Video Tutorials

HOW TO ACCESS EBOOKS

 

  • To Access a RedShelf eBook Purchased Online:

    1. Navigate to towson.redshelf.com/accounts/login
    2. Log into your existing RedShelf account or create a new one. (IMPORTANT: The e-mail you use MUST MATCH the one on your confirmation e-mail.)
    3. RedShelf eBooks purchased online do NOT require an Access Code and are available for you on the "My Shelf" page if you are logged in under the correct e-mail address!
    4. Please contact [email protected] or call 312-878-2628 for further assistance with RedShelf eBooks.
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  • To Access a RedShelf eBook Purchased In-Store:

    1. Navigate to towson.redshelf.com/accounts/login
    2. Log into your existing RedShelf account or create a new one. We recommend using your student e-mail address.
    3. Your cash register receipt will include an Access Code. This code can be redeemed on the "My Shelf" page.
    4. Please contact [email protected] or call 312-878-2628 for further assistance with RedShelf eBooks.
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  • To Access a VitalSource eBook Purchased Online or In-Store:

    1. Navigate to vitalsource.com/login
    2. Log into your existing VitalSource account or create a new one. We recommend using your student e-mail address.
    3. Redeem the code provided for you either in your confirmation e-mail or on your cash register receipt.
    4. Please contact [email protected] or call 855-200-4146 if you need further assistance.
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